Middle/Senior Scrum Master

Job Description Experience: 3+ years of dedicated experience as a Scrum Master in a software development or IT environment. Certifications: Advanced Agile/Scrum certifications are highly preferred (e.g., PSM II, PSM III, A-CSM, CSP-SM, or PMI-ACP). Framework Knowledge: Deep, practical understanding of Scrum, Kanban, and other Agile methodologies. Experience working in a scaled agile environment is a major plus. Technical Literacy: Strong understanding of the software development lifecycle (SDLC) and CI/CD practices. You don't need to code, but you must be able to "speak developer." Tool Proficiency: Expert-level experience with agile management tools such as Jira, Confluence Soft Skills: Exceptional communication, facilitation, negotiation, and conflict-resolution skills. Proven ability to influence without authority. Job Responsibilities Facilitation & Process Leadership: Lead all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Refinements) Coaching & Mentoring: Act as an agile coach for the development team, Product Owner, and broader organization. Product Owner Partnership: Work closely with the Product Owner to ensure the product backlog is healthy, refined, and properly prioritized to maximize value delivery, help Product owner to capture/improve user stories Impediment Removal: Proactively identify and resolve systemic blockers, dependencies, and conflicts that impact team performance and delivery. Metrics & Continuous Improvement: Track and communicate agile metrics (velocity, cycle time, burndown, etc.) to the team and stakeholders. Use data to drive conversations around process improvements and team health. Cross-Team Collaboration: Facilitate coordination with other teams and departments. Culture Building: Foster a safe, high-trust environment where team members feel comfortable experimenting, failing, and learning. Delivery overseeing: prepare release notes and deployment plans

Department/Project Description Our customer is a private, family-owned company, founded by scientists and dedicated to providing the world’s highest quality, innovative research and diagnostic products to accelerate biological understanding and enable personalized medicine. Our employees operate worldwide from our U.S. headquarters in Massachusetts, and our offices in the Netherlands, China, and Japan.