Coordinator - Airline Account Management

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.

We partner with major global platforms such as, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product,, a risk management solution, Sweden’s leading flight comparison site,, our B2B Flights as a Service Provider and world leader in virtual interlining, and, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.

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The Role

We are looking for passionate individuals to join our Airlines Industry Relations Team as members of the Airlines Support team. The main objective of the Airlines Industry Relations Team is to assist Etraveli Group in maintaining its position as one of the leading Online Travel Agencies globally, and the Airlines Support team plays a crucial role in achieving this objective.

As a Coordinator - Airline Account Management, you will be primarily responsible for reviewing and updating internal settings and documents that define Etraveli Group’s commercial relationship with Consolidators and B2B. You will also actively support the Account Managers in their effort to manage and nurture relationships with existing accounts and identify opportunities with new potential business partners, with a primary focus on Consolidators and B2B, and providing support for airline-related tasks as needed.

Responsibilities

• Review and update all settings, related to our commercial relationship with Consolidators, B2B and Airlines, in our Internal tool (EDVIN).
• Analyze data to identify opportunities for optimizing our collaboration with different partners.
• Support Account Managers in preparation for meetings (spot open topics around sourcing, data analysis, creating presentations to address open and commercial topics).
• Monitor sales performance for Consolidators and B2B that we have a commercial relationship with, including occasional reporting for Airlines.
• Provide feedback to different teams within the company and participate in cross-departmental ad-hoc projects.
• Organize marketing actions.
• Be the owner of different internal documents that are being used from various teams.

Requirements

• BSc or MSc Degree in a business-related field
• Approximately 2-3 years of experience in a similar position
• Experience in analyzing data & producing reports to measure the impact of existing and new partnerships on our business through Microsoft Excel or Google Suites
• Experience working with GDS systems (NDC and API will be considered positively) will be considered as an asset.
• Ability to prioritize effectively, meet deadlines and attention to detail
• Enthusiastic to undertake new tasks and participate in various projects
• Experience working with KPIs
• Communication skills and excellent command of the English language
• Problem-solving skills, ability to act proactively, take initiatives and demonstrate a can-do attitude focusing on producing high quality results within a fast-paced environment
• High level of responsibility and integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands of affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City
• We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth
• We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• We also like to schedule company/department/team activities and events outside the office space!
• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

Why Join Us? You’ll work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, and become a vital part of our mission to be the best in the business!

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Diversity disclaimer

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.