Senior Officer Tenancy Support (Internal applicants only)

Your differences make us different - #achievetogether

About the role

An exciting role at North Northamptonshire Council within the Housing Solutions Service, the Senior Officer Tenancy Support will manage the Council's Tenancy Support Team ensuring that a high level of tenancy support is provided to single homeless people in temporary accommodation, people supported under the Housing Support Grant and residents living in the Council's Never Give Up supported accommodation project.

You will provide effective supervision and manage the performance of a team of Tenancy Support Workers achieving service excellence and positive results.

Working with other Senior Officers in the Accommodation Service, you will ensure robust, consistent and joined up support services are provided to single homeless people and former rough sleepers that focus on placement sustainment to prevent repeat homelessness and rough sleeping.

To succeed in the role, you must have demonstratable experience at a senior officer level (or similar) with an experience of handling complex cases and providing solutions for vulnerable individuals.

The role will require the post holder to be based in the office full time across the North Northamptonshire area.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused Respectful Efficient Supportive Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)