Experienced Customer Service Representative

We are seeking an experienced customer service representative to join our team and help build and maintain strong, long-term client relationships. This role is vital in ensuring customer satisfaction and loyalty to our brand.

What You'll Do:

• Customer Interaction: Listen to customers’ questions and concerns, provide answers, and handle returns or complaints.
• Order Processing: Take orders, calculate charges, and process billing or payments.
• Account Management: Review customer accounts and make necessary changes.
• Record Keeping: Document details of customer contacts and actions taken.

If you're organized, detail-oriented, and have a strong background in customer service, we want to hear from you!

Budget: GBP 20/hour

Proposals: 15 freelancers have applied