Terminal Manager

About the Role Flowvim Limited is recruiting on behalf of a well-established passenger transport and logistics company with a strong operational footprint across Nigeria. As part of its ongoing nationwide expansion and terminal modernization program, the company is seeking experienced, performance-driven professionals to join its operations team as Terminal Managers in key locations. The Terminal Manager will be responsible for the day-to-day operations of assigned passenger transport terminals, ensuring seamless passenger movement, efficient courier handling, optimal fleet dispatch, and exceptional customer service. This role requires a hands-on operations leader with deep industry expertise, strong people management skills, and the ability to drive operational growth. Key Responsibilities Oversee daily terminal operations, including passenger services, courier logistics, vehicle dispatch, and schedule management. Supervise operational staff such as drivers, dispatchers, loaders, and customer service officers. Manage ticketing operations, passenger check-in, baggage handling, and cargo loading/unloading. Ensure strict compliance with transport safety regulations, operational standards, and company policies. Maintain terminal facilities to the highest standards of cleanliness and operational efficiency. Monitor and control terminal operating expenses and resource utilization. Address passenger concerns promptly and maintain consistently high levels of customer satisfaction. Track and report terminal operational performance to management. Identify and implement strategies to increase passenger traffic and courier logistics revenue. Collaborate with internal departments to ensure seamless service delivery across the transport network. Candidate Profile Bachelor’s degree (BSc) or Higher National Diploma (HND) from a recognized tertiary institution. Minimum of 7 years of post-qualification experience in the passenger transport, logistics, or courier industry. Proven experience in terminal operations or logistics management. Strong local market network with the ability to drive passenger and parcel traffic. Excellent leadership, communication, and organizational skills. Ability to manage high-volume transport operations under pressure. Why Join This Organization? Work with an industry leader in the transport and logistics sector. Be part of a dynamic, expanding national transport network. Opportunity to lead terminal operations and contribute directly to business growth. Attractive, performance-based earning potential.