Customer Support Specialist - EMEA
Description
What you will be doing? Support all users of the platform before, during, and after their event Run regular webinars for event organizers and exhibitors Help the event team create content for attendees, exhibitors and organizers Provide online and/or onsite support for events throughout their duration Your Profile Prior experience in customer service, support or project management Experienced and/or interested in tech and events Excellent interpersonal skills Collaborative with the ability to work autonomously Service-oriented & empathetic toward clients Startup mindset - ready to learn, adapt and initiate quickly Passionate, proactive, and involved Optimistic and calm when under pressure Available to work on a weekend and flexible with working on shifts
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