Application/Technology Delivery Manager
Description
Responsibilities: • Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule. • Plan & collaborate across different application teams to manage technical dependencies of the solution. • Plan, monitor and manage risks/issues related to technical delivery. • Provide status update related to technical delivery. • Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements. • Partner with Architects and Development Leads to ensure solution design complies with enterprise design principles, security and control standards. • Partner with Development Managers in managing application teams to build the enhancements. • Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results. • Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support • Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions Requirements: Education: • Bachelors’ Degree in Computer Science or related field. • At least 5 years of experience in developing and delivering global/regional IT capabilities for a multi-national/regional company. • At least 5 years of leadership experience in managing IT delivery teams. • Strong technical knowledge and experience in CRM platforms (e.g Microsoft Dynamics). Essential: • Good business domain knowledge in CRM (Sales and Servicing). • Experience in communicating with technical stakeholders. • Experience in banking industry preferred. • Experience in implementing large-scale, highly available applications or other large project implementation. • Proven result-oriented person with a focus on delivery. • Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years). • Good understanding and experience in software development cycle. • Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders. • Good problem solving, analytical, synthesis, system thinking and solutioning skills. Key Domain/ Technical Skills · Microsoft SQL, ReactJS, Microsoft Dynamics 365 On Premise
Skills
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