ServiceNow AI Innovation & Process Governance Lead
Description
ServiceNow AI Expertise (Now Assist, Agentic AI) AI Governance & Responsible AI Implementation ITIL / ITSM Process Design & Governance AI/Automation Use Case Identification &Prioritization Process Management (ITIL, BPM, Lean, Six Sigma) Cross-functional Leadership & StakeholderEngagement DEX Strategy, Monitoring & Automation AI/ML Foundations + MLOps awareness Enterprise Change Management & Communication Strong Documentation, SOP Design, and GovernanceSkills
Skills
Service InnovationAssist teamBPMLean ManufacturingMLPerformance ManagementBusiness Change Managementautomated monitoringAIMachine LearningDocumentationServiceNowProcess ManagementCross-functional Team LeadershipITILLeanIT GovernanceSix SigmaIntelligent Agents
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