IDEXX LABORATORIES SINGAPORE PTE. LTD.D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, Singapore

Logistics Specialist (1-year contract)

Project-Based

Description

JOB SUMMARY: This position supports the 3PL Coordinator in managing end-to-end logistics operations at the APO 3PL distribution hub and provides daily operational support for the sample delivery across the APO region. The role ensures efficient inbound/outbound coordination, accurate inventory and system transactions, compliant documentation, and stable service delivery to meet business and customer requirements. PRIMARY DUTIES AND RESPONSIBILITIES: Day-to-Day Operations at 3PL Hub Assist 3PL coordinator to oversee end-to-end supply chain operations at the APO 3PL hub, ensuring adherence to IDEXX-contracted KPI goals through daily, weekly, and monthly performance monitoring. Manage outbound delivery operations, including: Online consignment booking with freight forwarders. Prepare and verify shipping documentation for hazardous goods in compliance with IATA standards. Facilitate communication with EXW (Ex-Works) distributors. Track from point to point till shipments get delivered to consignee. Maintaining the outbound shipments through internal tools (Smartsheet file) Coordinate with 3PL warehouse for regular cycle counts and annual physical inventories to ensure high inventory accuracy. Manage the damage/discrepancies for inbound and outbound shipments Manage dashboard on shipment volumes against capacity count. Verification of monthly invoices against 3PL reports Day-to-Day Operations for Sample Delivery

  • APO Region Review and approve customer shipment requests in system. Verification of shipping documents for exportation Update daily tracker to support billing and traceability To be the main point of contact between internal and external stakeholders which includes shipment pick-up arrangements, following up on shipment status and be the point of escalation when there is any delay. Verification of monthly invoices and provide accrual to Accounting Team. Arrange inbound shipments for lab consumables and packaging materials for exportation. Work closely with Import/Export Team on regulatory procedures. Periodic business review with service providers. All other related lab issues Exception Handling Address urgent delivery situations, special customer requests, make swift decisions, and escalate matters when necessary to ensure service levels are met. Handle unforeseen operational or system exceptions, coordinate troubleshooting activities and resolve order fulfillment issues by collaborating with stakeholders. Miscellaneous Tasks Prepare and facilitate periodic business reviews with the 3PL. Produce and present business status updates to internal stakeholders. Create and/or update process documentation (SOP / WI). Assist with 3PL staff training reinforcement as needed. Other duties and responsibilities as assigned. MINIMUM QUALIFICATIONS: EXPERIENCE: Min 3 years of working experience in a related field, solid understanding of supply chain and logistics principles and practices. REQUIRED SKILLS AND ABILITIES: Strong communication and coordination

Skills

managerial dutiesLogistics contractsImport LogisticsTransportationStaff TrainingExport & LogisticsSupply Chain ManagementSwiftWarehousingCompliance3PLLogistics PlanningFreight

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