Tech Risk Learning and Development Program Manager

The Job It will be a 12 months contract role, subject to extension and conversion. You will lead / support efforts to scale and shape a comprehensive learning ecosystem that embeds a strong Tech Risk mindset across our technologist population. You will lead / support the design, delivery, and continuous enhancement of trainings, scenario-based modules, peer-learning forums, and digital-first campaigns in alignment with the Tech Risk Culture (TRC) framework. You will also be responsible for in-house creative execution and copywriting of related internal communications, translating complex risk concepts into engaging multimedia assets without reliance on external creative agencies. Key Responsibilities

1. Curriculum Strategy & Design

• Core Tech Risk Culture Content: including Tech Risk Culture Statement & Behaviours, Red Lines, Accountability Framework, Tech Risk KPIs, RISE Framework, 3 Lines of Defence, etc.
• Scenario-Based Learning: Lead / support development and rollout of Tech Risk case-study modules.
• Tech Risk Culture Training: Support the content development or refresh with a focus on Tech Risk topics.

1. Delivery & Execution

• Directed Unit Learning: Partner with Tech Unit leads to tailor ongoing, role-based learning (e.g. Workplace Hygiene, Desired Behaviours, Risk Appetite, Accountability & Ownership) and track completion.
• Social & Peer Learning: Curate and facilitate monthly incident-based learning sessions, turning real-world case studies into collaborative knowledge exchanges.

1. Digital & Campaign Management

• E-Learning & Gamification Platform: Leverage gamification engine and e-learning authoring tools to deploy digital learning at scale and measure platform engagement.
• In-House Creative Production: Independently design, develop, and deploy a wide range of visual and multimedia communication assets (e.g., eDMs, digital signage / lift banners, infographics, SharePoint / microsite content, and short-form videos).
• Copywriting: Draft compelling, jargon-free, and behaviourally informed copy for internal campaigns, newsletters, and leadership talking points that resonate with a highly technical audience.
• Internal Marketing: Support marketing and communications campaigns to reinforce key learnings and call out desired risk behaviours.

1. Measurement & Continuous Improvement

• KPI Tracking: Define and monitor adoption, knowledge-retention, and behaviour-change metrics across all learning streams.
• Feedback Loops: Solicit learner feedback, conduct periodic content audits, and refine modules iteratively to stay aligned with evolving Tech Risk Culture priorities. Qualifications & Experience
• 10+ years in corporate Learning & Development, Internal Communications, or equivalent.
• Proven track record deg and scaling adult learning programs
• especially scenario-based, behavioural science–informed, and risk-related curriculum.
• Good working knowledge of digital learning tools: LMS platforms, gamification engines, e-learning au