Business Operations Analyst (Contract)

The Business Operations Analyst plays a pivotal role in supporting the strategic and operational success of our cross-border consulting projects. You will leverage data, market insights, and process analysis to enhance decision-making, optimize workflows, and ensure the effective execution of educational partnership initiatives between Singapore and mainland China. This role combines analytical rigor with cross-cultural business understanding to drive efficiency and impact. Key Responsibilities: • Operational Analysis for Educational Projects: Analyze and support the operational workflows of cross-border consulting projects, with a primary focus on educational programs and academic partnerships, identifying opportunities for improvement and efficiency. • Client & Partner Insights: Serve as an analytical liaison between clients and partners, particularly educational institutions in mainland China by synthesizing feedback, performance metrics, and communication logs to inform project strategy. • Business Documentation & Reporting: Prepare data-informed business proposals, operational dashboards, analytical reports, and presentations tailored to educational partnership programs. • Market & Sector Research: Conduct in-depth market research on the education sector in China to identify trends, benchmark competitors, and support evidence-based business development decisions. • Cross-Cultural Advisory Support: Provide actionable insights into the mainland Chinese education system, regulatory environment, and business etiquette to ensure culturally and contextually appropriate strategies. • Coordination & Process Optimization: Collaborate with teams and partners in China to streamline project logistics, track KPIs, and recommend process enhancements based on operational data. Requirements • A Bachelor’s Degree preferably with a background in Education, Communications, or a data-analytical field (e.g. Statistics) is highly advantageous. • Minimum 3 years of professional work leadership experience. Experience in the education sector or in a cross-cultural, client-facing analytical role is highly valued. • Native-level proficiency in Mandarin and fluency in English are mandatory and essential for interpreting bilingual data sources and communicating insights to stakeholders in both regions. • Deep, practical understanding of the mainland Chinese education landscape and cultural nuances is critical, as this knowledge directly informs your analysis and recommendations. • Highly organized and detail-oriented, with strong analytical and problem-solving skills • Strong interpersonal and communication abilities, with the capacity to translate data into clear business insights • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with data visualization tools (e.g., Power BI, Tableau) is a plus • A reliable, accountable, and proactive team player Disclaimer: The company is committed to ensuring the and security of your information. By