Library Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. Why you will love this opportunity as Library Manager at Civica This role supports the operations, collections, and user services of a unique government law library dedicated to serving legal and policy stakeholders. The Library Manager plays a pivotal role in assessing and crafting policies that govern all aspects of library operations, collection development, and user services. This position also entails overseeing the library’s budget, spearheading information literacy initiatives, and ensuring that all scheduled reports—such as monthly, annual, and stocktake reports—are submitted promptly. Duties: Review and construct policies and standard operating procedures (SOPs) for library operations and management to ensure service levels & KPIs are met. Manage operational budget. Oversee counter Handle research (including reference services) and enquiries from management and other units. Oversee and maintain collection profile. Evaluate and seek approval for renewals of library subscriptions and acquisitions of new library resources. Maintain weeding and acquisition policies and processes. Oversee amendments of SLs, SL supplements, and Act supplements. Oversee user accounts for the various online databases, eBooks and eJournals. Conduct stocktake for collections in the main collection, sub-collections and offsite location. System · Oversee and ensure all systems and software running adequately · Liaise with the database suppliers. Oversee information literacy programmes. Promote library’s resources and services via EDMs. Organise trainings. Conduct library orientations. What you will do to be successful in this role: We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. Ability to lead and oversee the day-t