Senior Manager Operational Resilience

London Based - UK ONLY - Sponsorship Unavailable Senior Manager - Cybersecurity Operational Resilience As aSenior Manager of Operational Resilience, you will work with senior executives.Across Financial Services to build organisations that can withstand strategic problems, operational, and technology-driven disruption. You will lead major resilienceprogrammes, shape client strategies, and drive the growth of our market-leadingresilience practice. Key Responsibilities: Client Delivery &Leadership Lead complex, multi-stakeholder engagements-overseeing budget, risk,delivery, and team management. Deliver high-quality resilience, continuity, and crisis managementprogrammes. Actas a senior subject-matter expert in resilience, crisis response, andIncident management. Build trusted C-suite and Board-level relationships, influencing resilience strategyand regulatory compliance. Expand client accounts by identifying new opportunities and shapingvalue-adding solutions. Commercial &Market Growth Contribute to go-to-market activity and commercial pipeline development. Shape new digital, automated, and AI-enabled resilienceofferings. Supporteminence building through thought leadership and sector insights. Internal Leadership Leadinitiatives to strengthen team capability, frameworks, and delivery quality. Mentor colleagues and champion a high-performance,collaborative culture. Example Engagements Deg and delivering large-scale resilience transformation programmes. Developingcontingency plans for cyberattacks, supply chain failures, and systemicdisruptions. Supporting operational readiness for major events: mergers, technologygo-lives, product launches. Runningcrisis simulations, resilience testing, and incident response frameworks. Deploying into live crises and leading post-eventreviews. Skills & Experience: Technical Expertise Deepknowledge of operational resilience within Financial Services and relevantglobal regulations. Broadexperience across resilience domains: Technology& digital resilience Cloud and third-party resilience Disasterrecovery & IT service continuity Crisismanagement, scenario testing, and contingency planning Operationalrisk and enterprise risk management Client &Stakeholder Leadership Strongtrack record of commercial growth and relationship development. Executivepresence with the ability to influence senior leaders and Boards. Abilityto translate organisational strategy into practical resilience outcomes. Analytical &Delivery Strengths Skilledin resilience testing, scenario planning, and mapping critical services anddependencies. Strong problem-solver able to navigate complex, fast-movingenvironments. Personal Attributes Collaborative,resilient, and proactive. Comfortablewith ambiguity and shifting regulatory landscapes. Flexibleand willing to travel in line with client needs. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Policy and Disclaimers which can be found on our website.