BrighterMonday ConsultingKampala, Uganda

Chief Technical Officer

Description

Reports to : Chief Executive Officer (CEO)

  1. Purpose of the Role To provide strategic leadership and oversight for all technology, innovation, and digital transformation initiatives within the FinTech organization. The CTO drives the development, implementation, governance, and optimization of technology solutions that support business growth, compliance, operational efficiency, and competitive advantage.
  2. Key Responsibilities A. Strategic Technology Leadership Develop and execute the company’s technology strategy aligned with business goals. Lead digital transformation to improve customer experience, operational performance, and scalability. Advise the board and executive team on emerging technologies, trends, and innovations in FinTech. B. Technology Development & Operations Oversee design, development, deployment, and maintenance of core FinTech products (e.g., payment systems, mobile money platforms, digital lending, wallets). Ensure high system availability, performance, security, and scalability. Lead software engineering, devOps, cybersecurity, data analytics, and IT support teams. Champion use of modern architectures (APIs, microservices, cloud platforms, AI/ML). C. Business & Product Alignment Work closely with business units to translate business needs into effective technical solutions. Participate in product roadmap planning, customer research, and user experience design. Drive innovation for new revenue streams, partnerships, and digital products. D. Regulatory & Compliance Oversight Ensure full compliance with industry regulations (e.g., central bank directives, data protection laws, AML/KYC standards). Liaise with regulators and certification bodies (e.g., PCI-DSS, ISO 27001). Implement risk management frameworks, secure coding practices, and data  controls. E. Governance & Risk Management Establish IT governance frameworks, policies, and standard operating procedures. Lead enterprise architecture, disaster recovery planning, and business continuity strategy. Oversee technology audits, compliance checks, and cybersecurity assessments. F. Leadership & People Management Build and mentor high-performing technology teams. Drive a culture of innovation, agility, accountability, and continuous learning. Manage recruitment, skills development, and performance of technical staff. G. Stakeholder Engagement & Partnerships Work with external partners (banks, telecoms, payment processors, regulators, vendors). Negotiate technology contracts, licensing agreements, and vendor SLAs. Represent the company in industry forums and innovation networks.
  3. Required Qualifications Academic Master’s degree in Computer Science, Information Technology, Engineering, or related field. Additional qualifications in Business Administration, Digital Transformation, or Innovation Management are an added advantage. Professional Certifications (Preferred) CISSP, CISM, CISA, CEH, ISO 27001 Lead Implementer. (Preferred) AWS/Azure Cloud Certifications. (Opti

Skills

MicroservicesComplianceMachine LearningAWSDevOpsAIAzureMLSecurityCybersecurity

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