Telephonic Support
Description
Budget: $15 - $25/hr
I need a fluent French- and Japanese-speaking professional who can jump on calls with our customers and partners across Europe and Asia, acting as the linguistic bridge between our global team and local stakeholders. Day-to-day work will revolve around real-time phone conversations: clarifying questions about our services, coordinating follow-ups, and ensuring every interaction feels native, courteous, and culturally on point.
Because telephone contact is the heart of this role, confident spoken communication and proven experience handling business calls are essential. When you reply, focus on the projects or positions where you have already managed French or Japanese phone support—brief anecdotes and quantifiable outcomes will help me understand your fit quickly.
The workflow is straightforward: I pass you call details and context; you place or receive the call, document key points, and hand back concise English notes so the wider team can take immediate action. If this is the kind of multilingual, fast-paced work you enjoy, I look forward to hearing about your experience.
Skills
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