Business Development Manager – Private Sector and Merchant Sectors (For Definite period of 2 years)

The Business Development Manager

• Private & Merchant Sector is a key managerial role responsible for driving revenue growth and accelerating the adoption of EthSwitch’s interoperable payment platforms across Ethiopia’s private sector. The position focuses on identifying new business opportunities, acquiring and onboarding banks, microfinance institutions (MFIs), fintechs, payment service providers (PSPs), merchants, corporates, and e-commerce platforms, and deepening usage of high-impact solutions such as the EthioPay Instant Payment System (IPS), interoperable QR payments (ETHQR), Request-to-Pay (RTP), Alias, e-Mandate, bulk payments, and PISP APIs. Reporting to the Director
• Stakeholder Engagement, by executing targeted Go-to-Market strategies, building strong commercial relationships, negotiating agreements, and supporting seamless onboarding, the Business Development Manager will contribute directly to increasing transaction volumes, expanding the network, and strengthening EthSwitch’s market leadership in Ethiopia’s digital payments ecosystem. Key Duties & Responsibilities The Business Development Manager
• Private & Merchant Sector shall: Develop and execute annual business development plans and Go-to-Market strategies for EthSwitch’s payment solutions targeting private sector stakeholders (banks, MFIs, fintechs, PSPs, merchants, corporates, and e-commerce platforms). Identify, qualify, and pursue new business opportunities to onboard new participants and expand merchant acquiring networks, with a focus on driving volume growth through IPS, QR, RTP, bulk payments, and PISP integrations. Prepare and deliver compelling proposals, presentations, and product demonstrations tailored to the needs of financial institutions, fintechs, and merchants. Negotiate participation agreements, subscription models, revenue-sharing arrangements, and commercial terms with potential and existing private sector partners. Coordinate pilot programs, technical integrations, training sessions, and successful go-live processes for new onboarded institutions and merchants. Build and maintain strong, trust-based relationships with senior executives and operational teams in banks, MFIs, fintechs, PSPs, and merchant communities. Conduct market research, competitor analysis, and customer needs assessments to uncover growth opportunities and recommend new use cases or service enhancements. Collaborate closely with Product, Technical, Operations, Marketing, and Legal teams to ensure smooth onboarding, high-quality support, and timely resolution of issues. Monitor key performance indicators including new participant’s onboarded, merchant growth, transaction volume uplift, activation rates, and revenue contribution; prepare regular reports with insights and actionable recommendations. Support awareness campaigns, workshops, industry events, and marketing initiatives to promote EthSwitch services and overcome adoption barriers in the private sector. Gather continuous market feedback and intelligence to inform product development and strengthen EthSwitch’s competitive positioning.