Business Analyst
Description
About the role We are a fast-growing Payment Service Provider (PSP) working in the high-risk fintech segment. Right now, we are building a new unified payment platform, consolidating several existing systems into one scalable solution. We are looking for a Business Analyst who will play a key role at the intersection of business, product, and engineering — translating complex payment processes into clear and actionable specifications.
What you will do 🔹 Requirements & Documentation Gather business requirements from stakeholders (product, risk, compliance, merchants) Write clear specifications, user stories, and acceptance criteria Model business processes (BPMN 2.0, AS-IS / TO-BE) Maintain documentation (Confluence / Notion) 🔹 Payment Processes Describe and optimize payment flows:authorization settlement refunds chargebacks
Analyze transaction routing logic (smart routing, waterfall) Support integrations with PSPs and acquirers (REST API) Participate in platform consolidation and migration 🔹 Collaboration Work closely with Product, Engineering, and QA Participate in Agile ceremonies (grooming, planning, demos) Align with compliance and risk teams (PCI DSS, AML/KYC) Prepare materials for internal teams and merchants
Requirements 🔹 Must-have 3+ years as Business Analyst / Systems Analyst Experience in fintech / payments / banking Strong understanding of payment lifecycle (authorization → capture → settlement → reconciliation) Experience working with REST APIs (Postman / Swagger) BPMN / UML knowledge Experience with Agile / Scrum Strong English communication skills 🔹 Nice to have Experience with PSP / acquiring / PayFac Knowledge of ISO 8583 / ISO 20022 Experience with chargebacks / disputes / rolling reserves Experience in platform migration projects
What we offer Work on a real fintech product in the high-risk domain Participation in building a scalable payment platform Close collaboration with product and tech teams Flexible work format (remote / hybrid) Opportunity to influence product decisions Professional growth in fintech
Skills
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