AV Event and Conference Room Support Specialist

This is a 6 month contract-to-hire and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (i e H1B, OPT, CPT, etc ) do not meet Client requirements for this opening. **MUST BE HYBRID in Wayne, PA MUST BE W2; No Corp-to-Corp Key Responsibilities: Event Setup & Operation Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings. Ensure proper signal flow and connectivity across AV components. Provide technical expertise for Microsoft Teams and WebEx platforms Troubleshoot platform issues during live sessions. Conference Room Technology Support Perform necessary health checks on integrated conference room systems Troubleshoot issues with technology as they arise in a professional and efficient manner Perform upgrades and installation of technology within the environment. Collaboration & Communication White-glove service with event organizers, IT teams, and external vendors to align technical requirements. Offer real-time support and problem resolution during events. Equipment Management Maintain AV inventory and ensure equipment readiness. Perform routine proactive maintenance and escalate repair needs promptly. Required Qualifications Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards). Familiarity with Poly conferencing systems and AV signal flow. Strong troubleshooting skills and ability to work under pressure. Excellent communication and interpersonal skills. Preferred Qualifications 3+ years of experience with streaming platforms and hybrid event technologies. Knowledge of AV control systems and networking basics. Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens or Cisco Webex Control Hub Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web based admin portals (Poly Lens, Teams Admin Center) Proactive resolution of associated alerts using established policies and best practices for room management