Regional Manager - 6 Months Fixed Term Contact at PnP
Description
About the position
Role Summary
We currently looking for a Regional Manager for a 6 Months Fixed Term Contract, who will be responsible for leading and driving performance across all Pick n Pay Clothing stores within a defined region. The role provides strategic direction, commercial leadership, and operational oversight to ensure the achievement of sales, profitability, and customer experience targets.
This role leads a team of Area Managers and Store Managers, ensuring alignment to company strategy, consistent execution of brand standards, and delivery of operational excellence across the region. The Regional Manager is accountable for overall regional performance, driving growth, managing risk, and building a high-performance, customer-focused culture.
Requirements
Diploma or Degree in Retail, Business, or related field (essential)
8-10 years' experience in retail clothing
Minimum 4-5 years in a senior multi-store leadership role (Area/Regional level)
Proven track record of managing large-scale, multi-location operations
Strong commercial and financial management experience
Computer literate (MS Office, SAP/reporting systems)
Valid driver's license and ability to travel extensively across the region
Behavioral Competencies
Strong leadership and people development capability
Excellent communication and stakeholder management
Customer-centric mindset
Results-driven and commercially focused
Decisive and resilient in a fast-paced environment
Ability to influence and drive performance across multiple teams
Technical Skills:
Advanced retail clothing and commercial acumen
Regional financial and performance management
Sales, GP, and KPI optimisation
Operational governance and compliance
Talent and succession management
Supply chain and stock management understanding
Visual merchandising execution at scale
Key Responsibilities
Regional Strategy & Commercial Performance
- Own and drive sales, profitability, and growth across the province
- Develop and execute regional business strategies aligned to company objectives
- Monitor and analyse performance across all areas and stores, identifying risks and opportunities
- Drive achievement of sales targets, GP, and operational KPIs
Leadership & People Management
- Lead, coach, and develop Area Managers and Store Managers across the region
- Build a high-performance culture focused on accountability and results
- Drive talent development, succession planning, and leadership capability
- Ensure consistent and effective performance management practices
Operational Excellence & Governance
- Ensure consistent execution of operational standards, policies, and procedures across all stores
- Drive compliance with audit, risk, OHS, and security standards
- Conduct regional store reviews and audits to ensure alignment
- Ensure effective stock management, shrinkage control, and operational efficiency
Customer Experience & Brand Execution
- Drive a customer-first culture across all stores in the region
- Ensure consistent execution of visual merchandising and brand standards
- Monitor and improve customer experience and service delivery
Financial & Performance Management
- Own and manage the regional budget, cost control, and financial performance
- Monitor expenses, shrinkage, and stock losses across all areas
- Provide performance insights and recommendations to improve results
- Ensure accurate and timely reporting across the region
Stakeholder Management
- Partner with Executive Leadership, HR, Finance, Supply Chain, and Commercial teams
- Ensure alignment between Head Office strategy and regional execution
- Influence and drive cross-functional collaboration across the business
Change Leadership & Continuous Improvement
- Lead and drive strategic initiatives and transformation projects within the region
- Identify opportunities to improve efficiency, performance, and customer experience
- Support implementation of new systems, processes, and business initiatives
Skills
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