Helpdesk Engineer - ST-FNW240531 013/01
Description
The Company: A leading logistics company is expanding the team and is looking for Helpdesk Engineers. The Role: 1. Provide prompt and efficient technical support to customers experiencing issues via email, phone calls and live chat. 2. Troubleshoot and resolve software-related problems, guide users through solutions and ensure a positive customer experience. 3. Proactively engage with customers to promote the use of applications, highlighting their benefits and features. - Educate users on sof…
Skills
AI
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