Business Operations and Compliance Specialist

Company overview:

Graphio.ai is a metadata-driven engine that helps ensure company-wide execution stays on track. Using a Context-Change Graph, our AI learns your company’s unique “blueprint for success” and monitors real-time execution across teams, AI agents, and workflow automation tools.

Our goal is simple - to make sure teams consistently operate according to the best possible scenario, aligned with SOPs, playbooks, compliance, and regulatory requirements.

Zero integrations. Zero workflow disruption. by design - we don’t analyze content, only metadata. Launch in under 48 hours. SOC 2 Type 2, HIPAA compliant, and ISO 27001 (pending).

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq. We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Business Operations & Compliance Specialist to own and coordinate several critical operational workflows across partnerships, security/compliance, and talent sourcing.

This is a hands-on role for someone who is highly organized, detail-oriented, and comfortable managing multiple parallel processes without losing speed or accuracy. You will work directly with the Head of Operations, external partners, auditors, and internal cross-functional stakeholders to keep key business initiatives moving.

Your core areas of ownership will include:

• partnership and marketplace application processes,
• security and compliance operations,
• sourcing support across LinkedIn, Djinni, DOU, and other platforms.

You will report directly and work day-to-day with the Head of Operations, owning execution across these workflows with a strong focus on follow-through, written communication, and process discipline.

Key Responsibilities:

Partnership operations responsibilities: Own partnership onboarding and submission workflows from start to finish: questionnaires, applications, forms, supporting materials, follow-ups, and status tracking. Coordinate partnership-related processes with external platforms, ecosystems, and marketplaces, for example Salesforce AppExchange, SAP, and similar partner programs. Prepare, review, and submit required documentation and keep internal stakeholders aligned on deadlines, requirements, and next steps. Track multiple partnership processes in parallel and maintain clear written updates on progress, blockers, and follow-ups. Help structure repeatable internal workflows for partnership submissions and external ecosystem applications.

Security and compliance responsibilities: Own day-to-day coordination of security and compliance operations, including Drata maintenance, evidence follow-up, policy updates, and readiness tracking. Review auditor comments, findings, and requests, and coordinate responses with internal stakeholders across operations, engineering, and leadership. Support ongoing work related to SOC 2, ISO 27001, HIPAA, and similar frameworks, ensuring deadlines and deliverables stay on track. Maintain documentation hygiene across policies, controls, supporting evidence, and related compliance materials. Communicate clearly with auditors and internal team members on open items, status changes, and required actions. Help drive internal accountability on security and compliance follow-through, especially where multiple teams are involved.

Talent sourcing support responsibilities: Support hiring workflows by sourcing relevant candidates through LinkedIn, Djinni, DOU, and other platforms. Build targeted candidate lists based on role requirements, screening logic, geography, seniority, and relevant domain background. Conduct structured profile screening and shortlisting, highlighting why a candidate may or may not fit the role. Maintain organized sourcing pipelines, notes, and outreach support materials when needed. Work closely with leadership on research-heavy hiring tasks for priority roles.

Preferred Qualifications:

1+ years of experience in operations, compliance coordination, partnership operations, business support, recruiting research, or similar cross-functional roles. Strong ability to manage structured processes with many moving parts: deadlines, forms, documents, owners, follow-ups, and external dependencies. Experience working with documentation-heavy workflows, including questionnaires, applications, internal records, audit materials, or policy-related documents. Comfort working with security/compliance topics at an operational level, for example Drata, audit preparation, policy maintenance, evidence collection, and auditor communication. Strong written English, with the ability to produce clear, precise, professional communication in a remote-first environment. Evidence of being proactive and self-directed: you move work forward without needing constant instruction. High attention to detail and strong follow-through: you notice gaps, track loose ends, and close loops reliably. Comfort switching between external-facing work, internal coordination, documentation tasks, and sourcing workflows.

Nice to have: Experience supporting SOC 2, ISO 27001, HIPAA, or similar compliance and audit processes. Experience with partnership ecosystems, marketplace submissions, or vendor/partner onboarding workflows. Experience using Drata or similar compliance tooling. Experience with sourcing on LinkedIn, Djinni, DOU, or other talent platforms. Background in B2B SaaS, workflow software, enterprise software, or fast-moving startup environments. Experience working with US-based teams or stakeholders.

What we offer:

A high-ownership role with broad exposure across partnerships, compliance, hiring support, and company operations. Direct collaboration with the CEO and the Head of Operations on high-priority business workflows. A chance to work on real company-building processes, not narrow back-office execution. A low-bureaucracy startup environment where speed, initiative, and strong judgment matter. A product with clear business value, strong market relevance, and real enterprise traction potential. Room to grow into a broader business operations, compliance, or strategic operations path as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying: LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding. Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance. Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early. US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone. Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar). No need for a polished production, a simple smartphone recording is perfectly fine. This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation. In the video, please cover:Who you are and 2–3 measurable outcomes you delivered in recent roles Why you are applying for this role at Graphio.ai Why you are leaving or have left your previous role Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)

Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).