Local Area Coordinator

We're building a brand-new team of Local Area Coordinators, working closely across Broadland District Council Help Hub services, Norfolk County Council Social Services, and Public Health.

In this role, you'll work at the heart of local communities-connecting with people who are facing challenges and helping them break down barriers so they can live safe, healthy, and fulfilling lives.

You'll support individuals and families of all ages, focusing on what matters most to them and empowering them to build and maintain physical, mental, and emotional wellbeing.

What you'll be doing…

• Taking and actioning referrals from a range of agencies including both public and community sector partners.
• Working alongside existing community groups and networks to identify individuals and families who would benefit from support.
• Forming and maintaining relationships with individuals and families who may face a variety of challenges.
• Co-producing plans of support with individuals, ensuring that these are meaningful to them.
• Maintaining records on electronic systems.
• Compiling monthly statistical returns.
• Working collaboratively with partners in Health, Adult Social Care, Housing and a range of other services.

About You

You'll bring excellent communication skills that help you connect confidently with a wide range of partners and stakeholders, along with a full driving licence and access to your own vehicle to support work across the community. Your ability to build empathic, respectful and well-boundaried relationships will be at the heart of the role, supported by a non-judgemental outlook and a positive, 'can-do' attitude that ensures people feel heard, valued and empowered.

*Please note that this post is subject to a satisfactory criminal record check.

Closing date: 19th April 2026

Interview date: 27th April 2026

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.