Bank Partnership Manager

We are a Czech scale-up that developed its own product a few years ago - a platform connecting merchants with banks and their clients. If Rewards from Air Bank or Moneyback from Česká spořitelna sound familiar to you, then that's us. But we haven't been limited to the Czech Republic for a long time - thanks to satisfied banks that recommended us, we now cooperate with Slovak, Romanian, Hungarian, Austrian, Croatian, and German banks. And we definitely don't stop there. Who are we looking for in the team? We are looking for a Bank Partnership Manager to join our banking team who is not afraid to immerse themselves in the world of our clients and help them use the potential of our programs to the fullest. This is not about classic support or hard sales - we are looking for a partner for our banks who will be their guide and reliable partner for further growth. In order to continue to grow, we need to not only maintain but also deepen our relationships with our partner banks. How does our banking team work? We collaborate across teams - with sales, data analysts, and product. We communicate with banks mostly online, but personal meetings during business trips are just as important to us. Thanks to many years of experience, we can focus on what has a real impact - while not shying away from finding new and creative ways. How will you fit in? You will be the main contact for the entrusted banks, often the largest on the market. You will monitor and evaluate key performance indicators (e.g. client activity) and help banks understand data and how to use it effectively. You will educate, inspire, and set realistic expectations - share best and worst practices. By actively seeking opportunities, you will help expand cooperation and bring in revenue from upsells. By listening and asking questions, you will gain valuable insights that will help develop our product. You will prepare presentations for regular meetings with banks that will support your efforts. How do we imagine