VAME LTDSouth Africa

Ecommerce VA (Shopify CRO & Email)

Description

We’re looking for a data-driven Shopify Growth Specialist who can optimize conversions, increase AOV, and drive revenue through CRO and retention strategies.

🔹 Key Responsibilities

1️⃣ Conversion Rate Optimization (CRO)

  • Analyze Shopify analytics daily (traffic, CVR, AOV, bounce rate)
  • Improve product descriptions with benefit-driven copy
  • Optimize product page layout and structure
  • Improve FAQs and trust badges
  • Suggest urgency and promotional strategies
  • Reduce cart abandonment

2️⃣ Email & Retention Optimization

  • Manage email campaigns (Klaviyo or Shopify Email)
  • Optimize abandoned cart and post-purchase flows
  • Launch upsell and cross-sell campaigns
  • Segment customers strategically
  • Track open rate, CTR, and revenue attribution

3️⃣ AOV Growth Strategy

  • Create bundles and compelling offers
  • Implement upsell apps
  • Test tiered discount strategies
  • Optimize “Complete the Look” sections
  • Suggest limited-time promotions

4️⃣ Reporting & Growth Strategy

  • Send a daily 5–7 bullet performance summary
  • Provide a weekly performance review
  • Present at least 3 revenue improvement suggestions per week

✅ Preferred Skills

  • Shopify backend experience
  • Basic understanding of ecommerce analytics
  • Email marketing experience (Klaviyo and/or Mailchimp preferred)
  • Strong CRO knowledge
  • Strong written English
  • Data-driven mindset

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