Marketing & Ops Systems Manager

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Process Mapping & Funnel Mapping

• Create and maintain process maps on Lucid chart that clearly outline workflows, ownership, dependencies, and handoffs across teams
• Develop funnel maps that document the full customer journey—from traffic source to conversion, follow-up, and retention
• Ensure funnel maps align with execution plans, tools, and automation requirements
• Translate funnel and process maps into actionable task XXXX XXXX SOPs for designers, developers, and marketers
• Identify gaps, inefficiencies, or breakdowns in workflows and proactively recommend improvements to the COO/CEO
• Break down mapped processes and funnels into clear, executable workflows for the team, to be mobilized in Trello
• Ensure SOPs, checklists, and processes are documented and followed consistently
• Proactively flag risks and tool or personnel challenges with recommended solutions

Reporting & Communication

• Participate in project calls to ensure projects are being executed well, in alignment with established workflows and processes
• Attend project meetings to track all details needed to design processes and determine action items, and follow-through
• Maintain concise, execution-focused communication across all stakeholders

EXPERIENCE AND SKILLS REQUIRED:

• 2-3 years of experience in an Ops environment mapping marketing and operational processes, workflows, and training programs
• At least 3 years’ experience on Marketing Team, delivering work aligned with funnel builds, website builds, social media marketing, media buying, etc.
• Proven ability to turn complex projects into clear SOPs and execution plans that work well for remote creative and technical teams
• Intermediate to advanced experience with process mapping tools (e.g., Lucidchart)
• Advanced proficiency with project management tools and automations (Monday, Trello, Click Up, etc)
• Experience working on marketing projects involving:
• WordPress websites
• Funnels (ClickFunnels, GoHighLevel, Kartra preferred)
• Email marketing and automation
• Multimedia Design:  Brand Guides, Logos, UX/UI Design, various graphics, etc
• Analytics & Ads (Google Analytics, GTM, Looker Studio/Data Studio)
• Strong written and verbal English communication skills
• Highly organized, analytical, and proactive problem-solver
• Comfortable working with tools such as:
• Trello & Slack
• Google Workspace
• Zoom
• Password management tools
• Demonstrate a solid typing WPM (ideally 55 wpm+)

TECH REQUIREMENTS

• Computer - at least i5 or equivalent with 8gb RAM
• Internet Speed - At least 50 MBPS Download speed

Job Type: Part-Time (20-40 hrs weekly)

Schedule: 3PM to 7PM CST Sunday to Thursday // Monday to Friday 4AM to 8AM PHT

Salary Range: Php461 - 692 hourly, depending on experience