Credit Solutions Specialist (Wesbank Fleet)

Job Description The purpose of this role is to package large transaction deals by assessing and structuring credit applications mitigating risk and facilitating sound working relationships with relevant stakeholders. Are you someone who can: Analyse credit information to estimate degree of risk in extending credit and financing to clients, ensuring that deals are structured appropriately Provide assistance to the Deal Maker in presenting to various Credit Committees by ensuring high quality credit applications Deliver exceptional Credit service that exceeds customers' expectations through proactive, innovative and appropriate solutions Develop and maintain a comprehensive understanding of the economic environment, business risks and financial reports with the ability to relate such issues to specific business opportunities and the risk profile of individual clients Ensure that service delivery is accurate, timeous and of a high standard Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Deliver customer experience excellence aligned to Organisational values and service standards Build professional long-term relationships with customers based on trust that builds the brand Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map Research, enable and consult on improvements and opportunities to harness technology and platform enablement Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy Monitor customer feedback reports and align processes to maximise efficiencies Assess own performance against competencies and skills required delivery Identify development needs and select effective solutions to address own development need Prepare a personal development plan with management to implement and review as required Monitor own progress against development plan and measure impact of results Promote teamwork and inclusivity amo