Recovery Manager

Job Summary The Recovery Manager is responsible for managing the bank’s delinquent loan portfolio, driving effective collections and recovery strategies, and minimizing credit losses. The role focuses on reducing Portfolio at Risk (PAR) and Non-Performing Loans (NPLs), while ensuring compliance with regulatory standards and maintaining positive customer engagement where possible. Key Responsibilities Develop and implement recovery strategies for overdue loans Manage and supervise recovery teams and field collectors Drive collections and recovery performance across all loan segments Oversee legal recovery and repossession processes Monitor portfolio performance and provide recovery reports Collaborate with Credit, Risk, and Operations teams Key KPIs Recovery Rate Reduction in PAR & NPL Amount Recovered vs Target Cost of Recovery Requirements 7–10 years experience in credit/recovery (microfinance or banking) in Recovery Strong leadership, negotiation, and analytical skills Knowledge of CBN regulations and lending practices