Outlet Manager

Main Accountabilities Monitors budget to control expenses and conducts cost reduction Effective supervision of various section schedules and training of sales and production managers Reviews all operating reports with outlets unit heads and develop a comprehensive report to management To liaise with the other unit Heads of the outlets i.e. Audit and Accounts for the smooth running of the outlet To ensure that quality food is produced and served at all times. To ensure customer satisfaction and good brand representation To ensure personnel and environmental hygiene and safety To ensure strict adherence to recipe and that there is no stock out. To ensure that the equipment in the outlet are in good condition Availability of raw material and quality check on it through liaison with appropriate department. Maintaining high standard throughout the outlet in accordance with the vision and goals of the organization. Maintenance of good customer relation and a customer database as well as attend to customer complaints. EDUCATION, EXPERIENCE & TECHNICAL SKILLS Bachelor’s degree Minimum of 3 years’ experience in the field Excellent data analytics skills OTHER REQUIRED COMPETENCIES Time management, prioritizing and the ability to handle a complex environment Excellent managerial and supervisory skills. Extensive knowledge of operations and production management. Ability to interpret financial data as needed to set production goals.