Loan Recovery Officer

Duties and Responsibilities Monitor all accounts allocated daily and take appropriate actions all geared to securing full recovery through application of the laid down recovery procedures and processes/regulations within pre-determined guidelines Negotiate with Debtors and ensure that they repay the bad debts but at a lowest cost to the Company. Perform skip tracing activities involving looking for debtors whose whereabouts are unknown Carry out periodical visits to delinquent customer’s securities and advise your line manager on the condition of the security Recommend accounts within own portfolio for repossession, investigation, closure, write off, outsource and any further remedies to the line manager in line with recovery procedures. Ensure that the institution’s recovery agents give proper attention to the recovery of bad debts. Liaise with Branches and ensure timely service of demand and default notices. Maintain and ensure proper documentation of any issues and actions relating to customers within own portfolio like demand notices, memos etc. are filed such that the department has a satisfactory audit report. Prepare weekly and monthly recovery reports, and any other reports as may be required by the company from time to time to provide updates about recovery issues. Comply with AML/CFT/CPF policies and procedures, non-compliance of which shall be addressed as per the bank disciplinary processes. Perform any other work-related duties that you may be assigned from time to time.