Internal Services Officer

Supervise cleaning contractor personnel and ensure daily office inspection. Ensure good environment and ambience across all office areas and meeting rooms. Manage coffee/tea vending machines and potable water dispensers. Coordinate refills, servicing, and contractor performance. Manage booking and usage of meeting rooms and common facilities. Ensure proper setup, housekeeping, and technology readiness for all bookings. Administer mailroom operations, manage courier service contracts, and ensure timely dispatch and receipt of all correspondence and parcels. Oversee gardening and grounds maintenance contractors. Ensure lan Coordinates and supervises the activities of all service contractors including catering/food vendors, mailroom, courier services, potable water suppliers, cleaning, and gardening contractors. Track contractor performance against Service Level Agreements. Identify non-conformances and initiate corrective actions in a timely manner. Liase with HSE Representatives, ensure proper safety devices are installed and operational at all event sites/venues. Verify contractor HSE compliance before and during service delivery. Carry out daily inspection of office premises to verify contractor service quality, address deficiencies promptly, and maintain a professional office environment. Produce monthly KPI reports covering all internal service functions: helpdesk resolution rates, event delivery performance, contractor compliance, and budget utilization Produce reports and minutes of meetings of important corporate events. Distribute to event owners and archive for records. Maintain accuracy of all records and documentation for services rendered, payments, contractor engagements, and event activities. Provide timely ad-hoc reports and briefings to the Manager, Estate Services and DGM as required. Job Requirement HND or B.Sc. in Public Administration, Business Administration, Hospitality Management, or a related discipline Minimum 5 years of experience in facilities/office administration, events management, or a related internal services role within a large corporate or oil & gas environment. Proficiency in computer applications (MS Office Suite), reporting tools, and facilities/helpdesk management systems. Excellent communication and interpersonal skills; customer-service orientation; responsiveness; ability to interface professionally with senior executives and external VIPs. Excellent organizational and multitasking abilities; ability to manage multiple concurrent events and service streams without compromising quality. Basic understanding of COMPANY HSE standards and procedures; ability to enforce HSE compliance among contractors and at event venues. High level of personal integrity in dealings with contractors and vendors; ability to handle sensitive meetings and VIP information with discretion.