Executive Assistant / Operations Officer

Job Summary Our client in the Fashion Retail Industry is seeking a proactive and detail-oriented Executive Assistant/Operations Officer to manage administrative and executive support functions. Executive Assistant/Operations Officer will be responsible for coordinating daily operations, supporting administrative and HR functions, and ensuring seamless execution of projects, events, and business activities. The ideal candidate must be detail-oriented, able to take initiative, and capable of managing multiple responsibilities without supervision. Responsibilities Oversee daily company operations to ensure smooth workflow and efficient service delivery Maintain and update all company records, policies, staff and vendor documentation Manage office facilities, assets, maintenance, supplies, and service subscriptions Coordinate meetings, prepare agendas, take minutes, and communicate outcomes Organize company events, CSR initiatives, and staff engagement activities Manage vendor relationships, procurement, and contract negotiations Coordinate and manage events such as exhibitions, photoshoots, and other brand activities, ensuring all logistics and personnel are in place Coordinate staff travel, logistics, and allocation of work tools Track staff deliverables, follow up on tasks, and prepare operational reports Maintain employee records, attendance, leave, and HR databases Support payroll processing through accurate data collation and reporting Manage recruitment, shortlisting, interviews, and onboarding of new hires Coordinate performance reviews, training, and employee engagement initiatives Oversee staff welfare, enforce policy compliance, and manage internal communications Handle external communications with vendors and partners. Manage the MD’s calendar, correspondence, appointments, and travel arrangements Track priorities, send reminders, and follow up on tasks on behalf of the MD Handle confidential matters, personal errands, and executive support duties Coordinate and monitor activities across the MD’s business interests and side ventures Coordinate projects on behalf of the Managing Director, ensuring end-to-end execution from planning to completion. Requirements First Degree in Business Administration, Human Resources, or a related field 4 - 5 years relevant experience in HR, Operations, or Executive Assistant roles Strong organizational and multitasking abilities Excellent written and verbal communication skills High level of discretion, professionalism, and confidentiality Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) Strong problem-solving and critical thinking skills Ability to work independently and manage multiple priorities effectively Strong interpersonal and stakeholder management skills.