Direct Sales Agent (DSA)

About the Role We are looking to expand its nationwide sales network. The Direct Sales Agent (DSA) will be responsible for driving customer acquisition, activation, and transaction volume (TPV) within assigned territories. The role focuses on generating real usage, repeat transactions, and revenue growth, while maintaining a high level of professionalism and representing the company’s brand effectively. This is a field-based, performance-driven role within a structured, high-performance sales network. Key Responsibilities Customer Acquisition & Activation: Identify, engage, and onboard new customers in assigned locations and communities Drive the end-to-end customer journey: awareness → onboarding → activation → repeat usage Support customers in completing first transactions and ongoing usage Leverage local networks to increase product visibility and adoption Revenue & Transaction Growth (TPV): Drive consistent transaction volume and revenue generation Focus on quality sign-ups that convert into active users Contribute to overall funnel growth and conversion efficiency Sales Performance Execution & Conversion Excellence: Deliver structured and consistent sales pitches Identify high-value prospects and prioritize conversion opportunities Apply objection handling and closing techniques effectively Execute daily field sales activities including prospecting, follow-ups, and community outreach Product Knowledge, Customer Education & Support: Develop a strong understanding of company products (payments, virtual cards, everyday use cases) Educate customers on product features, value propositions, and onboarding steps Complete all structured onboarding training, including asynchronous modules, live sessions, quizzes, and post-training reinforcement Reporting, Compliance & Professional Conduct: Track and report leads, onboarding, activation, and transaction activities accurately Submit timely daily/weekly reports Comply with AML, KYC, fraud prevention, and regulatory requirements Maintain professionalism and brand representation Meet performance standards; continued engagement depends on results Qualifications & Experience Minimum OND / HND / BSc in any discipline (higher qualifications are an advantage) 1–3 years of sales experience (fintech, FMCG, telecoms, or field sales preferred) Proven ability to meet or exceed sales and/or revenue targets Experience in customer onboarding and activation is an advantage Strong interpersonal, communication, and negotiation skills Basic understanding of financial services is a plus Ability to work independently in a target-driven, field-based environment Critical Competencies: Persuasion, negotiation, and closing skills Customer engagement and relationship-building ability Commercial mindset with focus on revenue and TPV Resilience, persistence, and results-driven approach Strong communication, storytelling, and interpersonal skills Ability to simplify complex financial products for customers Digital literacy (smartph