Chief Security Officer

Role Overview We are hiring a Worker Onboarding & Quality Manager to lead the sourcing, screening, verification, and onboarding of domestic workers across Lagos. This role is critical to maintaining a high-quality standards and trust. You will be responsible for ensuring that every worker on the platform is skilled, trustworthy, and professional. Key Responsibilities Worker Sourcing & Recruitment Identify and recruit domestic workers (housekeepers, cleaners, nannies, cooks, chefs) Build sourcing channels (referrals, field recruitment, partnerships) Screening & Interviews Conduct interviews to assess: Experience Behavior and attitude Reliability and trustworthiness e. Identify red flags and reject unsuitable candidates 3. Verification & Documentation Verify identity (ID, address, references) Ensure all workers meet company’s verification standards Maintain accurate onboarding records 4. Training & Onboarding Train workers on: Professional conduct Communication with clients The company service standards Set clear expectations before approval 5. Quality Control Monitor worker performance after onboarding Handle feedback from clients Recommend suspension or removal of low-quality workers Collaboration Work closely with customer support and operations teams Assist in resolving disputes involving workers Requirements Requirements Must-Have 2–5 years experience in Domestic staffing agencies, OR Hospitality (housekeeping, supervision), OR Recruitment / HR (practical experience) Skills Strong judgment and ability to assess people Excellent interviewing and communication skills High attention to detail Ability to manage multiple candidates and processes Strong integrity and professionalism Lagos-Specific Advantage Good understanding of Lagos neighbourhoods and dynamics Ability to interact with workers from different backgrounds Street-smart and culturally awareTitle of Job: Chief Security Officer    Nature: Permanent Main Function The Chief Security Officer (CSO) is responsible for planning, coordinating, and overseeing the security operations of the organization to protect employees, visitors, assets, and property. The role ensures compliance with security policies, safety procedures, and regulatory standards while maintaining a secure and peaceful work environment. The ideal candidate must be disciplined, proactive, and firm, with strong leadership abilities, sound judgment, and extensive experience in corporate or industrial security operations. Role Responsibilities Security Operations Management Oversee all security activities across the organization’s facilities. Develop and enforce security policies, procedures, and protocols. Ensure effective surveillance, patrol, and monitoring of company premises. Coordinate access control, visitor management, and identification systems. Respond promptly to emergencies, incidents, and security breaches. Personnel Leadership and Supervision Recruit, train, supervise, and schedule security personnel. Assign duties