Head of Innovation

Purpose for the Job The Head of Innovation will lead the design, development, and execution of transformative insurance solutions to drive growth and competitive advantage. This role requires a strategic thinker with a strong understanding of the insurance landscape, an ability to coordinate cross-functional teams, and a passion for delivering customer-centric innovations. The role is also responsible for fostering a culture of continuous improvement and creative thinking across the organization. Duties and Responsiblities Innovation Strategy and Execution Lead the end-to-end innovation process from ideation to commercialization of new insurance products, services, and distribution models. Design, test, and execute pilot initiatives, using customer and market data to refine offerings for optimal market fit. Build and manage a robust internal innovation pipeline aligned with the company’s strategic goals and market trends. Product Development and Go-to-Market Develop compelling business cases for new product ideas, including market opportunity analysis, financial modelling, and risk assessment. Oversee timely go-to-market planning and execution, ensuring cross-functional alignment and efficient resource allocation. Monitor post-launch performance to inform iterative improvement and scaling decisions. Cross-Functional Leadership Coordinate with teams from all broking and consulting business units to ensure seamless product development and launch processes. Collaborate with BD and Marketing to drive market penetration, customer adoption, and product positioning. Ensure cross-functional teams work in an agile and collaborative environment to rapidly iterate and innovate. Stakeholder Engagement Act as a strategic liaison between the Executive Committee and key stakeholders, both internal and external, to ensure alignment on innovation priorities and initiatives. Represent the organization in external innovation forums, strategic partnerships, and industry think tanks. Market Intelligence and Foresight Provide strategic insight into emerging technologies, regulatory changes, and market shifts that could impact the insurance industry. Conduct continuous competitor analysis, client insight gathering, and industry benchmarking to identify whitespace opportunities. Culture and Capability Building Champion a culture of innovation across all levels of the organization through the creation of innovation hubs, workshops and other creative engagements. Mentor internal teams on innovation best practices and foster cross-departmental collaboration. Innovation Governance, Investment Oversight & Regulatory Alignment Establish and lead the innovation governance framework, including ownership of stage-gate decision processes to ensure structured evaluation, prioritization, and execution of innovation initiatives. Chair the Innovation Review Committee, guiding cross-functional decision-making and ensuring initiatives align with organizational strategy and commercial p