Project Manager

Responsibilities: Stakeholder & Communication Management Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management. Manage stakeholder expectations through structured governance forums and transparent communication. Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress. Provide comprehensive status reporting across GTO and business leadership, ensuring alignment on deliverables and timelines. Process, Analysis & Delivery Execution Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and SDLC and stage‑gate standards. Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget. Translate business needs into detailed functional and non‑functional requirements, user stories, and process documentation; design clear as‑is and to‑be journeys. Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively. Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts. Collaborate with Product Owners, System Analysts, and Design teams to refine backlogs, support UI/UX requirements, and validate technical feasibility. Support test strategy, test planning, and operational readiness to ensure seamless go‑live and adoption. Drive post‑implementation benefits realization and support continuous improvement initiatives. Requirements: Project & Delivery Leadership End‑to‑end program management experience, including budget ownership ($5–$30M), risk management, and dependency/critical path oversight. Proficient across Waterfall, Agile, and Hybrid delivery models with strong SDLC governance. Ability to manage multiple concurrent priorities and deliver under pressure. Strong delivery discipline: governance, requirement clarification with technical teams, quality user stories, readiness planning, and support across testing cycles. Education & Certifications Bachelor’s degree in a relevant field. PMP or PRINCE2 certification preferred. Key Domain/ Technical Skills: Domain Expertise • 10+ years of experience in banking, specifically across retail lending products and credit cards • Strong background in credit origination, collections, credit risk portfolio management and credit bureau reporting • 5+ years of deep expertise in retail credit, including: o Credit risk management (underwriting, credit decisioning, early warning, collections) o Credit portfolio monitoring (scorecard development, risk segmentation, limit setting) Technical & Functional Skills • Ability to translate high level business needs into detailed functional and non functional requirements.