Customer Service and Sales Support Executive (1 year contract)

Responsibilities ·       Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience ·       Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention ·       Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently ·       Oversee content management and execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery ·       Design and produce product and marketing collaterals including brochures, flyers, videography, webpage content, packaging, translations, and point-of-sales materials to support brand visibility ·       Collaborate proactively with other departments to align customer service, marketing, and order fulfillment efforts with company objectives ·       Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs Requirements ·       Diploma in Business, Marketing, or a related field ·       Minimum 1 to 3 years of customer care or marketing experience in the consumer electronic products industry How to Apply Interested applicants, kindly click on “” We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our statement on our corporate website www.trustrecruit.com.sg. Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Pang Seng Leng Diana EA Personnel Reg No: R1106651