Technical Business Analyst

Key Responsibilities

• Business &Application Analysis Work directly with business stakeholders to understand application workflows, operational pain points, and improvement opportunities Analyse existing applications and services to identify optimization, automation, and AI enablement opportunities Translate business needs into clear, actionable functional and technical requirements Actively shape solution options in collaboration with delivery teams Key Responsibilities
• Data, Analytics& AI (Hands-on) Work hands-on with data to support analytics, insights, and AI-enabled use cases Support and contribute directly to AI-enabled initiatives, including predictive analytics, workflow optimisation, decision support, and Generative AI use cases such as knowledge retrieval, summarisation, and RAG-based solutions Perform data preparation, validation of outputs, and integration of AI capabilities into business and application workflows Ensure AI and analytics outputs are relevant, explainable, and aligned to business intent Key Responsibilities
• Cloud & AWS(Depth Required) Work with delivery teams on AWS-based applications and data platforms Engage with cloud architecture, service configurations, integrations, and dependencies Contribute to discussions on scalability, security, performance, and cost optimization Hands-on AWS experience is required; surface-level or purely theoretical exposure is insufficient Key Responsibilities
• Automation &Backend Integration Identify and design opportunities for process and workflow automation Design and build Power Automate flows, including triggers and integrations Support automation across Microsoft 365, SharePoint, Power Apps, and data sources Work with Node.js-based services for API integrations, middleware logic, or backend support Ability to read, modify, and develop lightweight Node.js services to support application workflows Delivery & Quality Work closely with project managers, developers, and architects throughout delivery Support Agile, Waterfall, or hybrid delivery models Support UAT planning, execution, and defect resolution Perform impact analysis for changes and enhancements Ensure alignment with security, data governance, and compliance standards Required Experience & Capability 5–8 years of experience in Business Analysis or similar technical roles Strong background in application services and platform-based solutions Demonstrated hands-on experience with AI, data, cloud, automation, and backend integrations Comfortable operating in delivery environments where outcomes matter more than documentation • 3+ years of work experience with AI for Business Analysis • 3+ years of work experience with AI for Data Analysis