RPA Consultants (Power Automate)

About Us: From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services. About The Team: The Digital Transformation Business Unit is leading the way in providing top-of-the-line AI and Automation solutions to raise the competitiveness and productivity of our clients. Apart from being a Microsoft Solutions Partner, ABeam Consulting is both a UiPath Platinum Partner, Regional Focus Partner and sits on the UiPath Global Partner Advisory Board. The team is expanding its capabilities into new AI and digital frontiers and seek the best talents to join our journey to transform our clients to make a difference in their markets. RPA Consultant (Power Automate) Jakarta (Indonesia), Kuala Lumpur (Malaysia) Scope of Activities include but not limited to: Serve in different capacities as business process analyst, RPA developer, support and course trainer as assigned and/or required on multiple and simultaneous assignments. Collaborate with customers to extract and define use cases in their existing IT and business operations, including process optimization, redesign and/or reengineering. Gather business requirements, design, develop, test, deploy and document the automation workflows. Create, develop and/or review business requirements documents (BRD), process definition documents (PDD) and solution design documents (SDD). Deliver process automations in onsite and remote client engagements to drive successful adoption. Embrace the RPA implementation best practices. Implement and configure programs, scripts and objects that are efficient, well structured, reusable, maintainable and easy to understand. Understand a business process from a workflow diagram and to conceptualize it as an automated solution. Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases. Thoroughly test packages in the environment it will be hosted in or supported deployment environments, with responsibility for overall testing cycle. Provide L1

• L3 support to the existing automations/processes, review and improve documentation, implement the change request according to the priority of incident and request. Analyse, determination of root cause of incident, and problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions within specified Service Level Agreements (SLA) parameters with business. Accountable for every assigned task XXXX XXXX, enhancement and delivering the right support. Adhere to the guideline for Incident, Problem and Change Management. Experience, Knowledg