EUC Engineer

Responsibilities: Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance. Provide L2technical support and advice to users on systems-related issues or queries. Perform systems administration/maintenance and works toward continuous optimization of systems performance. Standby with on-call availability with varied shifts including nights, weekends and holidays. Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations Cross group collaboration Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed Requirements: Diploma/Degree or equivalent Experienced in M365End-Point Admin, and/or CompTIA Network. Min. 2-3 years of experience preferred. Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers Knowledge of OS –Linux, Windows OS, Mac OS, and Servers Operating Systems. Knowledge of Virtual Machines

• VMware, Hyper-V Knowledge of Cloud
• AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei. Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security Possess problem solving skills and able to prioritize and manage multiple tasks. Demonstrated verbal, written communication and interpersonal skills with stakeholders.