HUMAN RESOURCES OFFICER – Botswana Digital & Innovation Hub (Bdih)

Organization Name: Botswana Digital & Innovation Hub (BDIH)

The role is responsible for coordinating & facilitating the implementation of human resources plans and organisational effectiveness programs and initiatives including but not limited to recruitment and selection, performance management, training, and talent retention strategies to facilitate the achievement of HR strategic objectives. Key Responsibilities Collaborate with management to identify recruitment needs and ideal candidate profiles. Draft job advertisements and distribute them through effective channels. Screen candidates based on talent requirements and business goals. Conduct and coordinate interviews, analyse interview results, and recommend best-fit candidates. Ensure compliance with recruitment authorisation processes, including signed approvals and verification checks. Conduct reference checks and qualification verifications before finalising hiring decisions. Lead the development and maintenance of employment contracts ensuring contracts meet policy requirements. Deliver on boarding program to acclimatise new employees and foster positive attitude toward organisational objectives. Assist in the implementation and monitoring the Performance Management Process, ensuring adherence to established timelines. Conduct audits to verify the quality of performance information submitted. Ensure performance assessment results inform career development, promotions, salary increments, and training interventions. Provide administrative support for performance appraisals to managers and employees ensuring performance evaluations are completed within scheduled timelines. Ensure learning and development needs highlighted in the performance appraisals are aggregated into the annual learning and development. Conduct Training Needs Analysis (TNA) and coordinate learning interventions with departmental heads. Liaise with training providers to facilitate employee skill enhancement. Track training outcomes and submit regular reports to the Head of Human Resources and Administration. Coordinate employee relations activities by facilitating and coordinating disciplinary and grievance hearings. Interpret and communicate human resources policies and processes to staff to ensure they are understood and uniformly applied. Research on labour laws and regulations and report of changes that have taken place and update staff accordingly. Facilitate the employee engagement processes and surveys as required. Support the HR department with culture improvement programs and initiatives as developed. Provide administrative support in all employee wellness programs. Prepare and maintain records of employee details with service providers for processing including new hires, release of employee from work and amendments in information. Carry out administrative activities related to benefits administration including ensuring accurate and complete deductions from employee salaries. Process service provider invoices