Licsening Co Ordinator

TITLE OF POSITION: Senior Licensing co-ordinator, Transport Regulation - Subject matter expert (SME) Licensing - Process maintenance and development: Oversee operational activities within SME area; develop and maintain relevant process-, information- and communication documents to support same - Case management: draft responses, manage turnaround times, escalate as required - Risk management - Planning operational projects, change management - Reporting - Weekly, monthly for SME area - Statistical analysis, on both a scheduled and ad-hoc basis to support decision-making - Business system maintenance and development related to SME area of expertise - Issue resolution - liaison with Helpdesk; 3rd parties - Analysis and development of business requirements - User acceptance testing - Operational implementation of system change with 3rd parties - Contract management, e.g oversight of service deliveryTITLE OF POSITION: Senior Licensing co-ordinator, Transport Regulation - Subject matter expert (SME) Licensing - Process maintenance and development: Oversee operational activities within SME area; develop and maintain relevant process-, information- and communication documents to support same - Case management: draft responses, manage turnaround times, escalate as required - Risk management - Planning operational projects, change management - Reporting - Weekly, monthly for SME area - Statistical analysis, on both a scheduled and ad-hoc basis to support decision-making - Business system maintenance and development related to SME area of expertise - Issue resolution - liaison with Helpdesk; 3rd parties - Analysis and development of business requirements - User acceptance testing - Operational implementation of system change with 3rd parties - Contract management, e.g oversight of service deliverymore17 minutes agoNEW