Claims Reconciliation Officer

Job description / Role Job Type Full Time Job Location Manama, Bahrain Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Finance, Business Analysis & Consulting Company Industry Insurance Key responsibilities / What you do: Review and analyze claims to ensure they are accurate and complete. Process claims adjustments and corrections as necessary. Reconcile claims data with financial records and systems. Identify and investigate discrepancies in claims transactions and ensure timely and accurate reconciliation of claims. Analyze claims data to identify trends and patterns. Prepare reports and presentations on claims performance and reconciliation outcomes. Utilize data analytics tools to improve the efficiency of the claims reconciliation process. Assist in internal and external audits related to claims and reconciliation. Maintain accurate and organized documentation for audit purposes. Work closely with the finance, processors, and customer service departments to resolve claims issues. Communicate effectively with stakeholders to address and resolve claims discrepancies. Handle and support direct communication with healthcare providers on their rejection ratio and reconciliation review findings. Conduct reconciliation meetings with stakeholders as required by the reconciliation process. Other ad hoc duties as required. AI readiness: Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use. Key requirements / What you bring: Bachelor's degree in any medical field, finance, business administration, insurance, or a related field preferred. Minimum of 2-3 years of experience in claims reconciliation, financial analysis, or a similar role. Experience in the insurance or healthcare industry is preferred. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel and other data analysis tools. Excellent attention to detail and accuracy. Strong organizational and time management skills. Ability to work independently and as part of a team. Excellent written and verbal communication skills. Familiarity with claims processing systems and software. Understanding of regulatory requirements related to claims and reconciliation. Knowledge of accounting principles and practices. Legally permitted to work in the country of operations. Hybrid working option available as per business requirements. How we hire We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered. Key benefits / What we offer We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative exper