Resolve Google Ads Passport Disapproval

Budget: ₹1500 - ₹12500

My campaign promotes passport application assistance and, after an update from a previous developer, every creative in the asset library was suddenly disapproved under Google’s “Government documents and official services” policy. The account itself is healthy; only the ads are blocked. Google’s feedback cites “restricted products or services,” yet the offer is fully compliant—we do not issue passports, we simply guide applicants through the process.

I need a Google Ads specialist who has successfully overturned similar disapprovals to:

• Pinpoint exactly which wording, extensions, or landing-page elements are triggering the policy flag. • Re-work the assets or draft new ones so they pass Google’s review without diluting the core value proposition. • File and track the appeal or resubmission until approval is secured, keeping the campaign history intact.

Please be comfortable navigating the Government documents policy section, submitting Policy Manager appeals, and, if needed, liaising with Google support chat or phone. Results mean the ads return to “Eligible” status and spend can resume.

Let me know your approach, estimated timeframe for the first compliant draft, and one past example where you resolved an “Ad disapproval

• restricted products or services” issue.