AMU Supervisor

Communicating and facilitating with stakeholders on the provision of services, demonstrating attention to detail, and providing excellent service. Demonstrating outstanding teamwork abilities, collaborating well with other staff for smooth AMU services to provide to the client. Coordinating the lifecycle of the services fulfillment processes, dispatching items promptly and precisely to maintain customer satisfaction. Providing day-to-day administrative support to the AMU services teams, enabling improved service delivery efficiency. Recording and storing service delivery documentation, maintaining detailed back catalogs of activities, and following up on service payments from customers with the finance department. Coordinates employees in the department; Evaluates their plan performance; Encourages the best-performing employees. It also designs a way for those who are low to improve their performance. The position holder supervises and supports the workers under him; and performs the annual objective setting and evaluations as per the Human resource manual and other internal SOPs. Also performs related duties assigned by the immediate supervisor.