Digital Project Manager

About the Role This is a dual-function role that sits at the intersection of project delivery and operational excellence. As Digital Project Manager (Delivery), you will own the end-to-end execution of our healthcare marketing campaigns - managing clients, coordinating cross-functional teams, and ensuring flawless delivery. At the same time, you will drive the operational rigour that makes it all possible: maintaining task pipelines, building documentation, and continuously improving the systems our team runs on.

This is not a role for someone who wants to 'just manage.' You will be accountable for both strategy and the machinery behind it.

Responsibilities Serve as the primary point of contact between Delivery team and Account Managers - providing clear, timely project updates Capture detailed project requirements and translate them into actionable briefs for the Marketing and Reporting teams Build trusted relationships with client stakeholders and manage expectations proactively Distribute and manage tasks across Marketing and Reporting teams, ensuring deadlines are met with precision Own the task XXXX XXXX project tracking tools (ClickUp, Notion, etc.) - keeping statuses, assignees, and deadlines accurate so the team always knows where things stand Set up new projects cleanly and on time, so campaigns can kick off without friction Monitor task XXXX XXXX proactively flag anything overdue or unassigned before it becomes a blocker Update task XXXX XXXX align with each client’s contract and provide teams with everything needed for a successful campaign launch Maintain and update the project’s documentation, ensuring data accuracy at all times Maintain and improve internal documentation - SOPs, project cards, and Wiki entries - keeping them current and genuinely useful Track and ternal communications so nothing gets lost between handoffs or buried in a busy thread

What We’re Looking For Have a natural instinct for organisation and detail - a tidy tracker and a clear SOP genuinely satisfy you Communicate clearly in writing - you document well and flag issues early rather than hoping they sort themselves out Manage multiple priorities at once without losing track - fast-paced environments energise rather than overwhelm you Take ownership of your work without needing to be chased - people can count on you to follow through Are comfortable working with task XXXX XXXX like Notion, ClickUp, or similar

Requirements Must Have English proficiency - Advanced Confident with the Google Workspace suite - Drive, Meet, Sheets, Calendar, and more Familiarity with project tracking tools (e.g. ClickUp, Notion) Strong attention to detail - you notice when something’s off and you do something about it Able to work independently in a fast-paced, remote environment Open to learning new tools, processes, and ways of working

Nice to Have 1+ year of experience in a project management, operations, or coordination role 1+ year of experience in digital marketing Familiarity with how a digital marketing agency operates Experience in pharmaceutical or healthcare marketing

About EQ5 EQ5 stands at the forefront of Healthcare Marketing, offering innovative marketing and advertising SaaS tailored for Pharma and Life Sciences companies. Our Marketing Platform is powered by exclusive non-endemic 100% NPI-level targeting technology, enabling healthcare brands to precisely reach healthcare professionals (HCPs) across more than 20 channels - with detailed user-level reporting data from all channels, giving clients a comprehensive view of their marketing impact. Our collaborations with industry titans such as Merck and Bayer underscore our commitment to delivering unparalleled solutions.