Senior Account Manager / Strategic Growth Manager

🚀 About Megadev Megadev is an international IT company helping clients scale their teams through outstaffing of developers and digital specialists. We work with European and global clients, building long-term partnerships and helping companies achieve their business goals through flexible and scalable team extension. We are now looking for a Senior Account Manager who will not just manage clients — but own and grow them as business units inside Megadev. ⸻ 🎯 Your Mission Own and grow a portfolio of clients as your mini-business: → build trusted, long-term partnerships → identify and unlock new opportunities for expansion ⸻ 🔥 Your Responsibilities

1. Client Ownership • Act as the main point of contact for key clients • Build strong relationships with decision-makers • Understand client business goals, not just current requests
2. Account Growth (Core Focus) • Identify scaling opportunities (new roles, teams, projects) • Drive upsell and cross-sell initiatives
3. Strategic Thinking • Proactively suggest improvements and new initiatives • Participate in commercial discussions and negotiations
4. Delivery Alignment • Work closely with recruitment and delivery teams • Ensure high-quality candidate matching
5. Retention & Risk Management • Identify risks early (churn, dissatisfaction) • Improve client retention and long-term value
6. Operational Excellence • Conduct regular check-ins with real value (not just status updates) ⸻ ✅ Requirements • English level: B2–C1 (must-have) • 3+ years of experience in: • Account Management / Sales / Customer Success • OR Project Management / Business Analysis with strong client interaction • Strong communication and relationship-building skills • Solid understanding of IT roles and development processes ⸻ 💡 Nice to Have • Experience in IT outstaffing / outsourcing • Proven track record in upselling and account growth • Experience managing multiple clients simultaneously • Understanding of project economics / margins • Experience with mid-size or enterprise clients ⸻ 🎁 What We Offer • Work with international clients and impactful projects • Fast-track growth to Head of Account Management / Sales Lead • High level of autonomy and decision-making • Strong internal support (recruitment, delivery, founders) ⸻ 📈 KPIs • Retention rate / churn • Upsell & expansion revenue • Client satisfaction (NPS / feedback) ⸻ 💥 Ideal Profile • A Project Manager or Business Analyst who wants to move closer to business and revenue • An Account Manager ready for more ownership and impact • A Sales professional who prefers long-term partnerships over one-time deals