Scrum Master / Agile Project Manager

We are looking for a Scrum Master / Agile Project Manager to support multiple development teams during a high-load project phase. The role will focus on facilitating Agile processes, maintaining delivery flow, and supporting service-oriented teams handling bug fixes and client-driven requests. Responsibilities Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews) Support teams working in Scrum and Kanban frameworks Maintain and prioritize team backlogs in collaboration with stakeholders Ensure smooth delivery flow and remove impediments Track progress and provide regular status updates and reports Coordinate with engineering teams, QA, and stakeholders Support handling of incoming client requests and bug-fix workflows Identify and resolve team-level conflicts and blockers Drive continuous improvement of Agile processes Requirements 3+ years of experience as a Scrum Master or Agile Project Manager Strong understanding of Agile methodologies (Scrum, Kanban) Experience working with distributed or cross-functional teams Hands-on experience with backlog management and delivery tracking tools (e.g., Jira) Strong communication and stakeholder management skills Ability to manage multiple teams or streams simultaneously Problem-solving mindset and proactive approach Nice to Have Experience in service/support-oriented teams Technical background or prior experience working closely with engineering teams Experience in fast-paced, high-load environments