Junior Payments Specialist

We are looking for a responsible and motivated Junior Payments Operations Specialist to join our Back Office team. This role is a good fit for someone who wants to grow in FinTech, learn new tools, and support smooth and accurate payment processes for our global clients.

Role Mission Support and improve daily payment operations to ensure accuracy and efficiency. Work closely with Verification, Compliance, Risk, and Support teams to follow internal and regulatory standards. Stay updated on industry and regulatory changes to keep processes compliant. Investigate and resolve payment discrepancies in a timely manner. Help improve workflows to provide fast and seamless service. Maintain high standards of accuracy, transparency, and operational quality.

Key Responsibilities Process, monitor, and review client payments and financial transactions. Handle client and partner requests via email. Communicate with merchants/providers to resolve disputes or clarify transaction details. Ensure compliance with company policies and financial regulations. Perform additional operational or technical tasks when needed. Collaborate with cross-functional teams to support overall business goals.

Requirements — Hard Skills Experience in payments, financial operations, or transaction workflows (FinTech experience 1+ year is a plus). Good analytical skills and ability to work with data. Strong PC user; confident with Excel and Google Sheets. Ability to multitask XXXX XXXX organized in a fast-paced environment. English: Strong Pre-Intermediate or higher.

Requirements — Soft Skills Attention to detail, accuracy, responsibility, punctuality. Customer-first mindset. Ownership and reliability. Willingness to learn and grow. Result-oriented attitude.

We Offer Open to candidates with minimal experience (full training provided). 160 paid vacation hours per year. 10 paid sick leave days per year. Medical insurance. Remote work opportunity. Professional education budget. Language learning budget. Wellness budget (gym membership, sports gear, and related expenses).