Telematics Officer

Qualifications: Uganda Certificate of Education (UCE)

• O-Level (compulsory baseline). Uganda Advanced Certificate of Education (UACE)
• A-Level or equivalent technical qualification. Diploma in Information Technology, Computer Science, Electronics, Logistics & Supply Chain Management, or a related field from a recognized Ugandan institution (e.g., Makerere University, Uganda Management Institute (UMI), Makerere University Business School (MUBS), NITA-accredited colleges, or Uganda Technical Colleges). A bachelor’s degree in information technology, Computer Science, Transport Management, or a related field is an added advantage. At least 2–3 years of experience in a telematics monitoring, fleet tracking, transport operations, or data analysis role. Hands-on experience operating a GPS/telematics platform in a transport, logistics, or related industry environment. Prior experience in a heavy transport, FMCG, agro-processing, or cold-chain logistics environment is an advantage. Demonstrated experience producing operational reports and data summaries for management audiences. Real-Time Fleet Monitoring Monitor the live GPS tracking dashboard continuously during operational hours, tracking the position, speed, and status of all vehicles in the fleet. Identify and immediately escalate critical alerts including speeding, geofence breaches, unauthorized stops, route deviations, and vehicle immobilization. Maintain an accurate real-time log of vehicle movements, distinguishing between in-transit, loaded, empty, parked, and breakdown states. Monitor reefer truck temperature telemetry data to ensure cold-chain compliance and escalate temperature excursions immediately. Driver Behaviour Monitoring & Reporting Track and record key driver behaviour metrics: speeding, harsh braking, harsh acceleration, sharp cornering, excessive idling, and seatbelt non-compliance (where system-enabled). Produce daily and weekly driver behaviour scorecards and submit them to the Fleet Coordinator for performance management and coaching actions. Identify repeat offenders and trend patterns; provide data to support disciplinary processes or commendations as appropriate. Maintain a driver’s behaviour history database to track improvement or deterioration over time. Trip Verification & Route Compliance Reconcile all completed trips against dispatch records, verifying departure times, arrival times, routes taken, and stops made. Investigate and report any unscheduled stops, off-route deviations, or unauthorized detours. Set up and maintain geofences for key locations including depots, customer delivery points, fuel stations, and restricted zones. Flag and report any geofence breaches — particularly fuel station stops not aligned with fuel allocation records, which may indicate fuel pilferage. Fuel Telemetry & Anomaly Detection Monitor fuel level telemetry (where available) and cross-reference fuel consumption data against mileage, load, and route profiles. Identify fuel consumption