Senior Specialist - Unified Communication & Collaboration Presales
Description
Education BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in Technical or Commercial field is preferred Relevant OEM UC&C, Cloud and Security Certifications : Huawei, Cisco, Avaya, Meta switch etc. Business and Commercial Acumen Work Experience Minimum of 5 years’ experience in Information technology and Presales Deep understanding of Unified Communication and Collaboration, cloud networking and security technology Prior professional services / consulting background Worked across diverse cultures and geographies advantageous Experience working in a large organization Use commercial acumen to translate customer requirements into working solutions that fit within customer budgets Present business cases to Senior Management for approval, funding and prioritization. Work in cross functional teams to define, deliver and support the design and development of UC&C technology solutions that are fit for purpose Participate in the supplier selection process, evaluating usefulness, cost of products and making appropriate recommendations. Keep abreast of current and future trends and contribute to the development, review and analysis of the UC&C Products and Services roadmaps to ensure alignment with client requirements. Provide pre-sales technical support and expertise in response to client requirements to provide prescriptive guidance on security, cost, performance, reliability, operational efficiency and best-practice architectures Anchor the account management and go-to-market activities for key identified clients across segments and regions Support continuous technical relationships with customers and partners to ensure high levels of satisfaction
Skills
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